In November 2022, Lusanda Sithole embarked on her professional journey at Goldstein Immigration Lawyers as a receptionist, where her commitment to providing outstanding support to clients and colleagues quickly became evident. Recognizing her strong work ethic and unwavering dedication to customer satisfaction, Lusanda was promoted to the role of Customer Success Agent in May 2023.
With over 11 years of experience in client service and administrative/sales support positions, Lusanda has cultivated her skills in diverse local and international organizations. Throughout her career, she has gained a profound appreciation for the significance of empathy and active listening in understanding and addressing the unique needs of clients.
Beyond her professional endeavors, Lusanda finds fulfillment in engaging with creative pursuits and immersing herself in the exploration of different cultures. She believes that these experiences not only enrich her personal life but also contribute to her ability to connect with individuals from diverse backgrounds.
Being part of the Goldstein Immigration Lawyers team is a source of great excitement for Lusanda. She eagerly anticipates the continuation of her professional journey, striving to deliver exceptional service and create a positive impact on the lives of the firm’s valued clients.