Lusanda Sithole
In November 2022, Lusanda Sithole embarked on her professional journey at Goldstein Immigration Lawyers as a receptionist, where her dedication to providing exceptional support to clients and colleagues quickly shone through. Recognizing her strong work ethic and commitment to customer satisfaction, Lusanda was promoted to the role of Customer Success Agent in May 2023.
With over 11 years of experience in client service and administrative/sales support positions, Lusanda has honed her skills across diverse local and international organizations. Throughout her career, she has developed a deep appreciation for the importance of empathy and active listening in addressing the unique needs of clients, always striving to ensure they feel heard and valued.
In November 2024, Lusanda took on a new challenge, earning a promotion to Recruitment/HR Administrator. In this capacity, she is responsible for enhancing the firm’s recruitment processes, managing HR-related tasks, and fostering an environment that supports both team development and the firm’s mission of delivering outstanding client service.
Outside of her professional accomplishments, Lusanda finds joy in creative pursuits and exploring different cultures, believing these experiences not only enrich her personal life but also enhance her ability to connect with individuals from diverse backgrounds.
Lusanda is excited to be part of the Goldstein Immigration Lawyers team and looks forward to continuing her journey, delivering exceptional service, and making a meaningful impact on the lives of the firm’s valued clients.